Trend Micro Worry-Free with Managed XDR Services
Detection and response across endpoint and email, supported by our threat experts

Guided Tour 30 Days Free Trial

Overview

Helps mitigate threats for organizations while alleviating overburdened IT teams.

Trend Micro Worry-Free with Managed XDR Services includes everything in Worry-Free XDR plus:

• Threat experts and managed detection and response services 24/7
• Root-cause analysis
• Incident investigation, response, and remediation

Trend Micro Worry-Free with Managed XDR

Our 24/7 service reduces the burden and time to identify, investigate, and respond to threats. Managed XDR can also enable organizations wanting to supplement in-house activities to augment detection levels and improve time-to-detect and time-to-respond performance.

Trend Micro Worry-Free with Co-Managed XDR (for MSPs)

This cross-product, cross-customer, and cross-partner detection and response service is co-managed by Trend Micro and MSPs. Worry-Free with Co-Managed XDR helps mitigate threats for customers while alleviating overburdened MSPs and elevating security offerings without a significant time and cost investment.

What is XGen Security?

Trend Micro Worry-Free Services, powered by XGen security is the first to infuse high-fidelity machine learning which uniquely analyzes files not only before execution but also during runtime for more accurate detection with other detection techniques for the broadest protection against ransomware and advanced attacks.

Benefits

Provides holistic threat visibility and correlation across endpoint and email, enabling proactive containment and intelligent response by Trend Micro’s threat experts.

In addition to what Worry-Free XDR provides, it adds co-managed detection and response services for MSPs, along with:

• 24/7 threat experts: Cuts through the fog of constant alerts to isolate genuine threats in their earliest stages, providing MSPs with personalized remediation steps for their customers.
• Cross-customer analysis: The service automatically checks the MSPs customer base for the same threat and takes action to protect multiple customers at once.
• Cross-partner analysis: Threat analysts review similar threats across partners, especially those in the same industry, to provide proactive response.
• Incident response: Provides customized recommendations, or Trend Micro threat experts can conduct remediation actions if authorized by MSPs.
• Monthly case activity summary report: Provides an executive view of incidents and threats detected and mitigated for the month.

Compare

	Worry-Free Services	Worry-Free XDR	Worry-Free Managed/ Co-Managed XDR
Endpoint Security
Windows and macOS support
Anti-malware and behavior analysis
Predictive and runtime machine learning
Vulnerability protection/virtual patching
Full disk encryption
Application control
Integrated endpoint DLP
Device control
Web Security
Web reputation and URL filtering
Mobile Security and Management
iOS and Android support
Email and collaboration security
Cloud email gateway with DLP
API-based Microsoft 365/G Suite protection
Cloud sandboxing
BEC and credential phishing protection
File password extraction
Log search window		60 days	60 days
Message size limit		150 MB	150 MB
Email continuity
Box & Dropbox protection
Extended Detection and Response (XDR)
Correlates data automatically across email and endpoint in one console
Automated detection, sweeping, hunting, and root cause analysis
Advanced threat detection through cloud sandboxing
Cross-customer detection, investigation, and response. (For MSPs only: Do it yourself through Trend Micro™ Remote Manager)
Managed Detection and Response (MDR)
Detection: 24/7 critical alerting and monitoring, IoC sweeping
Investigation: Incident investigation, rootcause analysis
Investigation: Cross-customer analysis for your customer base
Response: Recommendations or authorized actions, monthly report

Documentation

Trend Micro Worry-Free Services Suites Datasheet (.PDF)